"<p>We cannot meet everyone's expectations, we cannot serve everyone's needs. People are so diverse, and their demands are so diverse and contrary to us, that we would have to tear ourselves apart to the point of destruction if we wanted to meet them all. We cannot be good in everyone's eyes (...). This cannot be the measure of our conduct. We have to pick and choose between expectations. The measure of this is our own conviction and conscience. Therefore, we must be able to say no when appropriate. Only the characterless, conformist person has no enemies.</p>"